Middle East Business Consulting is a premier business management and public relations firm, based in Bucharest and Dubai. We support companies in important decisions on planning strategy, operations, technology, organization, and private equity. Together with its clients, Middle East Business Consulting works towards achieving clear competitive advantages and upgrading enterprise value over the long term. We advise global leaders on their most critical issues and opportunities:\u00a0strategy,\u00a0marketing, organization,\u00a0operations,\u00a0technology,\u00a0digital,\u00a0transformations\u00a0and\u00a0mergers & acquisitions, across business\u00a0and\u00a0geographies. Our unique approach to traditional change management, called\u00a0results delivery helps clients measure and manage risk and overcome the odds to realize results. ? At Middle East Business Consulting, we believe that the key to growth lies in understanding who your customers are, how they contribute value to your organization and how you create value for them. Once you have that insight, you can design and implement multi-channel strategies that lock in long-term, mutually-beneficial relationships that provide consistent, profitable growth. From vision and strategy in the boardroom to execution and measurement on the front lines, our team brings the knowledge, rigor and creativity required to help clients compete and win.<\/p>\n
We deliver our services across our four Practices:<\/p>\n
People and values<\/strong><\/p>\n Our people make us different\u2014energetic about supporting and challenging our clients in equal measure. We’re passionate about making a measurable impact in all we do.<\/p>\n What we do<\/strong><\/p>\n We deliver true results, focusing on strategic decisions and practical actions tailored to our clients’ unique reality. We engage all levels of an organization from day one, building momentum and capabilities to sustain the success.<\/p>\n Customer Experience Strategy\u00a0\u2013 Customer Acquisition, Growth & Retention; Touch point; Experience Management; Digital Experience Strategy; Customer Communications Programs; Loyalty initiatives; Etc. Operations & Technology Excellence\u00a0\u2013 Call Center Turnaround & Management; Channel Strategy and Operations; CRM Implementation Support; Etc. Learning Innovation\u00a0\u2013 Training and Coaching; eLearning; Curriculum Development; Social Business Management; Performance Management; Organizational Alignment; Etc. Customer Insight Analytics\u00a0\u2013 Data Strategy & Governance; Predictive Analytics & Modeling (i.e. Churn Prediction, Next Best Action); Management Reporting and Dashboard Design; etc. These innovative end-to-end competencies create more successful businesses for our clients through customer-focused consulting services that:<\/p>\n Define\u00a0customer experience strategies to grow enterprise value and drive competitive advantage<\/p>\n Uncover\u00a0opportunities that generate bottom-line impact<\/p>\n Optimize\u00a0processes to improve customer experiences effectively and efficiently<\/p>\n Maximize\u00a0the return on technology investments<\/p>\n Empower\u00a0the organization to deliver exceptional customer experiences. Employ\u00a0innovative training and learning techniques to accelerate results<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Middle East Business Consulting is a premier business management and public relations firm, based in Bucharest and Dubai. We support companies in important decisions on planning strategy, operations, technology, organization, and private equity. Together with its clients, Middle East Business Consulting works towards achieving clear competitive advantages and upgrading enterprise value over the long term. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"http:\/\/www.me-bc.com\/index.php?rest_route=\/wp\/v2\/pages\/2"}],"collection":[{"href":"http:\/\/www.me-bc.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.me-bc.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.me-bc.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.me-bc.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2"}],"version-history":[{"count":2,"href":"http:\/\/www.me-bc.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":72,"href":"http:\/\/www.me-bc.com\/index.php?rest_route=\/wp\/v2\/pages\/2\/revisions\/72"}],"wp:attachment":[{"href":"http:\/\/www.me-bc.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}